Video Relay Service

fig022000 01 gif

Summary: Service standard 2 At least 90 per cent of calls will be answered by the NRS within 10 seconds based on the quarterly average Figure 2 Calls answered within 10 seconds ACE has complied with this performance indicator This performance was exceeded for all four quarters during 1999 00 with an annual average of 99 7 per cent which is well above the

Image Dimensions: 589 x 331